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Frequently asked questions
How do I contact Coinvekta support?
You can contact us by email [email protected] or by the phone number shown on the contact page.
What should I send to support?
Send the service type, the email used, a description of the issue, and a screenshot if needed, but never share passwords or wallet keys.
Does support provide personal financial advice?
No. Support explains how the platform works and should not be treated as a financial adviser or a guarantee of trading results.
Where is the contact address shown?
The contact section shows an address placeholder together with an embedded map for easy checking.
When should you contact us before subscribing?
Get in touch before subscribing if you do not understand the fees, risks, redemption terms, or how the tools work.